How To Factory Reset Safaricom Neon Ray Pro Now

Scroll down and select Device (or "Phone Settings" depending on firmware version).

Navigate to Yes — delete all user data and press Power. How to Factory Reset SAFARICOM Neon Ray Pro

Release the Power button when the Safaricom/Neon logo appears, but keep holding Volume Up until the Recovery Mode screen (blue/green text menu) appears. Scroll down and select Device (or "Phone Settings"

Power off the device completely. Remove and reinsert the battery (if removable) to ensure it is off. How to Factory Reset SAFARICOM Neon Ray Pro

Navigate to Settings (gear icon).