Influence The Psychology Of Persuasion By Robert Cialdini -
That feeling is the signal that someone is pulling a lever. In that moment, you are not rationally deciding; you are emotionally reacting.
The free sample at Costco. The waiter who brings you a free mint with the check. The LinkedIn connection who sends you a helpful PDF out of the blue, then asks for a "quick call."
Conduct a "skeptical test." Is this person actually an expert in this specific field? And crucially: Are they telling me the truth, or what benefits them? A doctor recommending a specific drug might be honest; a doctor who owns stock in that drug company is a salesperson. 4. Consistency: The Chains We Make for Ourselves The Rule: Once we commit to a position, we feel tremendous pressure to behave consistently with that commitment. influence the psychology of persuasion by robert cialdini
Listen to your gut. Ask, "Knowing what I know now, if I could go back in time, would I make the same commitment?" If the answer is no, it is not stubbornness to change your mind; it is wisdom. 5. Liking: The Friendly Thief The Rule: We say yes to people we know and like.
But knowing the switch is there? That is the first step to freedom. That feeling is the signal that someone is pulling a lever
If you are walking down a street and see five people looking up at a building, you will look up. If you are in a hotel room and the card says "75% of guests reuse their towels," you will reuse your towel. Cialdini calls this "following the herd." It is most powerful when we are (we don't know the best answer) and when the similarity is high (people just like us are doing it).
Every day, you say "yes" to something you didn't plan on agreeing to. The waiter who brings you a free mint with the check
Be skeptical of obvious, manufactured "proof." Is the crowd real, or is it paid actors? More importantly, just because everyone is doing it doesn't mean it is right. History is full of herds running off cliffs. Use logic, not the crowd, when the stakes are high. The Dark Side: The Jujitsu of Influence What makes Cialdini’s book a masterpiece is the chapter on "Primacy." He argues that these principles are shortcuts. We live in a world too complex to analyze every piece of data. Usually, if a product is scarce, it is valuable. Usually, if an expert says it, it is true.