The next morning, Maya refused to write another exit interview summary. Instead, she asked the CEO for something radical: three weeks of “listening.”
“Good,” Maya said. “Chaos is data.” The next morning, Maya refused to write another
And the best practitioners? They don’t fix companies. They teach companies how to fix themselves. The next morning
She sat with Derek and asked, “What are you losing?” He admitted, “Control. I don’t know where my deals are if I’m not in every email.” “What are you losing?” He admitted
Derek paused. “You’d see chaos.”