In this zombie state, Windows refuses to load a new instance—even of the same version—because the kernel considers the driver name and service already "in use."
shutdown /s /f /t 0 Then power on manually. This clears kernel driver state more thoroughly. Run as Administrator: In this zombie state, Windows refuses to load
But when installation fails with the message, "WinDivert driver cannot be installed. You must restart your computer," progress grinds to a halt. To the uninitiated, this feels like a bureaucratic error—a digital version of "please turn it off and on again." However, the underlying reality is far more specific, rooted in Windows kernel security, file locking, and driver state management. You must restart your computer," progress grinds to a halt
If the error persists after reboot, the issue has moved beyond transient state and into persistent system corruption: a malformed registry entry, a locked system file, or security software overreach. At that point, methodical removal and reinstallation, as outlined above, will restore function. At that point, methodical removal and reinstallation, as
handle64.exe -a WinDivert.sys (from Sysinternals) to see if any process has an open handle. Kill the offending process. sc stop WinDivert sc delete WinDivert Then delete the .sys file from C:\Windows\System32\drivers\ and reinstall. Step 4: Clear Pending Rename Operations (Advanced) WARNING : Incorrect editing can break Windows.